CONTACT

We respond within 24 hours. Usually faster.

Whether you’re ready to book a demo, have a question before committing, or just want to understand if Vivo fits your building — a senior integrator will get back to you personally.

OPTIONS

Three ways to reach us. All of them fast.

01 · DEMO

Book a Demo

The fastest way to see Vivo in action and get a scoped proposal for your property.

Book a Demo
Response: Within 24 hours — guaranteed.
02 · MESSAGE

Send a Message

Have a specific question before booking? Send it here. A senior integrator responds personally — not a bot, not a support ticket.

Use the form below
Response: Within 24 hours.
03 · DIRECT

Call or WhatsApp

Prefer to talk first? Call or message us directly. Monday–Friday 8am–6pm EST. WhatsApp available for Caribbean and Latin America.

Phone: 1-888-460-3151WhatsApp: +1 (786) 894-1277Email: [email protected]
MESSAGE

Send us a message.

Tell us about your property and what you’re looking to solve. A senior integrator will respond within 24 hours.

Preferred language
COVERAGE

Where we operate.

HEADQUARTERS

Puerto Rico

Serving Puerto Rico and the broader Caribbean market.

[email protected]+1 (786) 894-1277
UNITED STATES

Miami · Florida

Serving the U.S. Southeast, multifamily and HOA markets.

[email protected]1-888-460-3151
LATIN AMERICA

Bogotá · Colombia

Serving Colombia, Mexico, Panama, and broader LATAM.

DEALERS & PARTNERS

Are you an integrator or security dealer?

If you’re interested in becoming a Certified Vivo Dealer or exploring a white label partnership — the contact form above works, but the dealer page has everything you need to apply directly.

WHAT HAPPENS NEXT

What happens after you send a message.

WITHIN 24 HOURS

A senior integrator responds

A senior integrator reviews your message and responds personally. Not a bot. Not a junior rep. Someone who knows your building type and your market.

WITHIN 72 HOURS

A scoped proposal arrives

If you’re ready to move forward, a scoped proposal for your specific property arrives in your inbox — hardware, installation, platform cost, and timeline. Itemized clearly.

ON YOUR TIMELINE

No pressure to decide

The proposal is yours — share it with your board, sit on it, or sign it. We’ll be here either way.

FAQ

Quick answers before you write.

STILL EXPLORING?

Not ready to send a message yet?

See how Vivo works in a real community before you reach out. No form required.