"Our front desk used to be a queue. Now it’s an empty hallway — and the residents are happier than we’ve ever seen them."
Andrea Pérez General Manager · Brickell Reserve, Miami FL
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1-888-460-3151MULTIFAMILY ACCESS CONTROL
Multifamily Access Control That Works From the Lobby to the Top Floor.
One platform for building entry, package management, amenity access, and resident operations — built for multifamily properties across the U.S. and Caribbean.
PROBLEM / SOLUTION
Package theft. Elevator gaps. Four systems that don’t talk.
01
Package theft is a resident satisfaction crisis
Deliveries pile up at unsecured lobbies. Residents file complaints. Staff spends hours managing what should be automatic. Vivo gives every courier a one-time access code — package delivered, resident notified, no one needs to be home.
02
Elevator and floor access is an afterthought
Most buildings control the front door and ignore everything else. Vivo extends access to elevators, floors, and amenity areas — so residents only reach where they’re authorized.
03
Property managers are running four platforms to do one job
Access, visitors, amenities, and maintenance live in separate systems. Nothing syncs. Vivo replaces all of it with one dashboard and one resident app.
FEATURES
Built for every door, every floor, every resident.
One platform that simplifies daily life for residents, visitors, and property teams. Secure. Intuitive. Powerful.
Building & Unit Entry
Mobile credentials for lobby, elevator, and unit doors. No fobs. No keycards. Works on any smartphone.
Package & Delivery Management
Couriers get a one-time access code by text. Residents get a notification the moment their package arrives.
Elevator & Floor Control
Restrict elevator access by unit, floor, and time. Visitors only go where they’re supposed to go.
Amenity Reservations
Pool, gym, rooftop, EV chargers — residents book from the app. Capacity rules and fees managed automatically.
Visitor & Guest Access
Pre-register guests with a digital pass. Time-bound, revokable, logged. No front desk required.
Property Manager Dashboard
Every building, every access point, every event — one screen. Multi-property support included.
HOW IT WORKS
Installed in under 48 hours — no construction required.
From install to go-live in one seamless process.
01
Install
Our certified team installs at your main lobby and configures existing access points. No new wiring. No demolition. No disruption to residents.
02
Configure
Set access rules by unit, floor, and amenity from your dashboard. Add or remove residents in seconds. No IT support needed.
03
Connect
Each resident receives an invite by text or email. App active in under 5 minutes. No training session. No manual. Works on any smartphone.
TRUSTED ACROSS THE REGION
Trusted by multifamily properties across the U.S. and Caribbean.
134+ Communities Live
99.9% Platform Uptime
< 48h Average Install Time
"Package theft went from a weekly complaint to a non-issue. Couriers get a code, residents get a notification, and our staff stops playing receptionist."
David Kim Property Manager · Harbor Lofts, Tampa FL
"Elevator access by floor was the missing piece. Vivo installed it over a weekend — no shaft work, no resident outages."
Laura Velázquez Director of Operations · Vista 22 Residences, San Juan PR
"We run six buildings from one dashboard now. The old way — four logins per property — feels archaic in retrospect."
James Ortega Regional Asset Manager · Coral Bay Living, Miami FL
BOOK A DEMO
Book a demo for your building.
A senior integrator will review your lobby, wiring, and resident mix — and send a clear quote within 72 hours. No pressure. No commitment.